How to reach us
Contact the Burnham Rio Editorial Team through the repository’s GitHub Issues page. This is the publication’s public, auditable route for corrections, evidence requests, accessibility reports and general enquiries.
Use the contact channel for factual corrections, broken links, accessibility problems, source updates, conflicts of interest, rights enquiries or questions about our methodology. Choose a concise title and link to the exact Burnham Rio page and passage involved.
What makes a useful correction
- The URL and exact statement you believe is wrong or outdated.
- The proposed correction in plain language.
- A primary source, such as a regulator record, current operator terms or issuer tariff.
- The date you accessed the source and, where useful, an archived copy or screenshot.
- Any commercial or personal connection you have to the subject.
We assess the evidence rather than the status of the sender. Operators and agencies may submit corrections, but a commercial request will not automatically change a rating, warning or ranking.
Privacy warning
GitHub Issues are generally public. Do not post payment-card numbers, passwords, identity documents, home addresses, medical details, account balances or other sensitive personal information. If a request requires private information, first ask for a private route without including the information itself. Read our Privacy Policy for more detail.
Gambling help and complaints
We are an editorial website, not a casino, regulator, alternative dispute resolution provider or gambling-treatment service. We cannot access an operator account, reverse a transaction or decide a dispute. Contact the operator through its formal complaints procedure and then the relevant regulator or dispute body shown in its terms.
For free confidential UK gambling support, call the National Gambling Helpline on 0808 8020 133, available 24 hours a day, or visit our responsible gambling page. If you are in immediate danger, call 999.
Editorial response process
We aim to acknowledge actionable public reports when project capacity allows. Confirmed material errors are corrected in the page and associated structured data. We do not promise a response time, payment for tips, publication of submitted material or removal of accurate criticism. Submitting information does not transfer confidential material safely and does not create a professional, advisory or client relationship.
Before contacting us about inclusion, commercial position or an editorial score, read the Editorial Policy. The homepage order is commercially supplied; evidence-based ratings remain separate.